Refund policy

Returns

• Returns are accepted within 7 to 14 days of receiving your order, depending on the product type.
• Items must be unused, in their original condition, and returned with all tags, labels, and original packaging.
• We do not accept returns for certain categories, including:
• Perishable goods
• Personal care items that have been used
• Digital products
• Final sale or clearance items

Required Documentation

To process a return, customers must provide:

• A valid receipt or proof of purchase

Return Process

1. Contact our customer support team to initiate your return and receive further instructions.
2. You will be responsible for shipping costs unless the return is due to:
• A defective product
• A shipping error on our part

International Returns

• International customers must also comply with this return policy.
• Return shipping costs, customs duties, and taxes are the customer’s responsibility.

Exchanges

• Defective items may be exchanged within the original warranty period.
• Exchanges after this period may not be accepted unless required by local laws.
• Items returned for exchange must be:
• In new and unused condition
• Have all original packaging and tags

Refunds

• Approved refunds will be issued to the original payment method used at checkout.
• Once your return is received and inspected, we will notify you of the refund status via email.
• Refunds are typically processed within 10 business days after the returned item is received and approved.
• Shipping fees are non-refundable, unless the return is due to a shipping error or defective item.

Contact Us

For assistance with returns, exchanges, or product issues, please contact our customer service team