Shipping policy

REP Store strictly complies with UAE laws and does not provide goods or services to any countries under OFAC (Office of Foreign Assets Control) sanctions.

Shipping & Delivery Details

United Arab Emirates (UAE)

  • Delivery Fee: FREE (on all orders above 300 AED)
  • Delivery Fee: 20 AED (on all orders below 299 AED)
  • Delivery Time: 2-4 working days

International Shipping

  • Saudi Arabia, Oman & Kuwait: AED 150
  • Bahrain, Qatar & Other Destinations: AED 200
  • Delivery Time:
    • Arab countries: 6–10 working days
    • Other international destinations: Up to 14 days

Note: All international orders are subject to customs inspection and potential delays.

Split Shipments

Some orders may be shipped in multiple parcels due to product availability and courier weight restrictions. As a result, customers may see multiple charges on their card statement for a single order.

Payment Terms

  • All card payments are processed at the time of order placement.
  • Prices listed include applicable sales taxes unless stated otherwise.

International Orders & Customs

  • Customers are solely responsible for compliance with their country’s import laws.
  • Any additional customs fees, duties, or taxes are the responsibility of the customer.

Contact Us

For delivery inquiries or assistance, please reach out at customercare@qualitygroup.ae